What Is Business-to-Business (B2B)?
Business-to-business (B2B), also abbreviated B-to-B, is a form of transaction between businesses such as a manufacturer and wholesaler or a wholesaler and a retailer. Business-to-business refers to commerce that's conducted between companies rather than companies and individual consumers.
Business-to-business stands in contrast to business-to-consumer (B2C) and business-to-government (B2G) transactions.
Understanding Business-to-Business (B2B)
Business-to-business transactions are common in a typical supply chain because companies must typically purchase components and basic materials for use in their manufacturing processes. Finished products can then be sold to individuals via business-to-consumer transactions.
In the context of communication, business-to-business refers to methods by which employees from various corporations can communicate through channels such as social media. This form of communication between the personnel of two or more companies is termed B2B communication.
B2B E-Commerce
Grand View Research has reported that the B2B e-commerce market was estimated at $18,665.5 billion in 2023 and that it's anticipated to grow at a rate of about 18.2% annually from 2024 through 2030. It attributes the development to accelerated technology advancements.
Company websites enable interested parties to learn about a business's products and services and to initiate contact. Online product and supply exchange websites enable businesses to seek for products and services and initiate procurement through e-procurement interfaces. Specialized online directories provide information about particular industries and companies and the products and services they provide. This also facilitates B2B transactions.
Special Considerations
Successful business-to-business transactions require planning. They rely on a company’s account management personnel to establish business-client relationships. Business-to-business relationships must also be nurtured for successful transactions to take place, typically through professional interactions before sales.
Traditional marketing practices also help businesses communicate with business clients. Trade publications aid in this endeavor, offering opportunities to advertise in print and online. A business’s presence at conferences and trade shows also develops awareness of its products and the services it provides to other businesses.
Examples of Business-to-Business (B2B) Commerce
Business-to-business transactions and large corporate accounts are commonplace for firms in manufacturing. Samsung is one of Apple's main suppliers in the production of the iPhone. Apple also possesses B2B relationships with firms like Intel, Panasonic, and semiconductor producer Micron Technology as of fiscal year 2022.
B2B transactions are also the backbone of the automobile industry. Many vehicle components are manufactured independently and auto manufacturers obtain these parts to assemble automobiles. Tires, batteries, electronics, cables, and door latches are typically manufactured by various corporations and sold directly to automobile manufacturers.
Service providers also indulge in B2B transactions. Companies specializing in property management, maintenance, and industrial remediation often sell these services exclusively to other businesses rather than to individual consumers.
What Is the E-commerce Market?
E-commerce encompasses all transactions that are accomplished from start to end on the Internet. Products and services are purchased online and payments for products and services are also transmitted electronically. But this doesn't mean that a company can't also partake in brick-and-mortar transactions with customers or clients.
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What Are Some Common B2B Purchases?
A retailer who purchases merchandise from manufacturers for resale to consumers has engaged in a B2B purchase but the purchases don't necessarily have to be resold. They can include software that's used for business purposes or shared business or office spaces.
What Is a Business-to-Government (B2G) Transaction?
A B2G transaction entails selling information, services, or products to a government. These are generally E-commerce exchanges but they're not limited to online activity. They're typically engaged into under contract. A business submits proposals and the government selects one of those bids and takes it to contract.
The Bottom Line
B2B transactions usually occur between wholesalers and retailers. A wholesaler will sell products to a retailer and that retailer then places price marks on them and offers them to consumers for a profit. They can also entail a manufacturer purchasing necessary primary materials from a supplier to create a product that can eventually be sold to consumers. In any event, the cost generally trickles down to consumers.
